Fire Cam® Warranty

FIRE CAM® LIMITED WARRANTY

Fire Cam® warrants its products against defects in material or workmanship for 12 months from date of purchase. Fire Cam® manufactures Fire Helmet Cameras® and Oncall® Body Worn Cameras. As the SOLE and EXCLUSIVE REMEDY and at its option, Fire Cam® will repair or replace the item at no charge if we determine the item to be defective. This warranty shall not apply to any item subject to misuse, failure by purchaser to follow instructions, product modification, ordinary wear and tear, or negligent or improper operation. This product should not be used in concrete training towers or flashover chambers where they could sustain high temps for long periods of time. Electronic damage due to over-voltage, incorrect polarity from product power supplies, or incorrect MAINS voltage are excluded from coverage. DO NOT USE ANY AFTERMARKET CHARGERS FOR YOUR CAMERAS. Fire Cam® chargers are designed specifically for Fire Cams® only. Modification, repair, or attempted repair by anyone other than Fire Cam® or without the written permission of Fire Cam® will void this warranty. This warranty covers the cost of factory repair, labor and parts on eligible equipment. After inspection, if it is determined that the Fire Cam® does not require repair or replacement, the purchaser shall be responsible for return shipping charges.

THERE ARE NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE, OR ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE, GIVEN BY FIRE CAM® WITH RESPECT TO ANY PRODUCTS SOLD PURCHASER. The end user is solely responsible for complying with all laws that may govern your use of this product.

LIMITATIONS ON LIABILITY

FIRE CAM’S ® LIABILITY UNDER ANY LEGAL THEORY, INCLUDING FOR BREACH OF WARRANTY, IS LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT. FIRE CAM® SHALL NOT BE LIABLE FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, INDIRECT, PUNITIVE OR EXEMPLARY DAMAGES. FIRE CAM® IS NOT RESPONSIBLE FOR ANY UNAUTHORIZED ACCESS TO, ALTERATION OF, OR THE DELETION, DESTRUCTION, DAMAGE, LOSS OR FAILURE TO RECORD OR STORE ANY OF YOUR CONTENT OR OTHER DATA.

Depending on where you purchased your Fire Cam®, some cameras may be covered under the “Fire Cam® Damage” warranty throughout the warranty period. If your camera’s components accidentally get damaged in a fire, you are covered for one FREE replacement. This warranty ONLY applies to customers who purchase directly from Fire Cam® unless a distributor of Fire Cam® otherwise specifies. Fire Cam® products are not recommended for concrete training towers or flashover chambers where it could sustain high temps for long periods of time and this warranty will not apply to repeated abuse of the product. We are the ONLY Fire Helmet Camera® manufacturer and the ONLY company that offers this type of warranty.

WARNING! Public Safety is a dangerous activity and should only be performed by trained professionals. The Fire Cam Fire Helmet Cameras® manufactured with anodized aluminum and may retain heat for several minutes after being exposed to a heated environment and must be handled with care. The end user is responsible for installation consistent with the mounting instructions, as well as regular safety inspections of the BlackJack® Flashlight Holder and Fire Cam Fire helmet cameras®.

Fire Cam® Damage warranty

ALL Customers who purchase directly through Fire Cam® receive the “Fire Cam® Damage” warranty. Fire Helmet Cameras® are covered under the “Fire Cam® Damage” warranty throughout the one year limited warranty period. If your camera’s components accidentally get heat or water damage at an incident, you are covered for one FREE repair. Fire Cam® products are not recommended for training buildings or flashover chambers where it could sustain high temps for long periods of time. If you are out of warranty, please note, all components of our Fire Helmet Cameras® are replaceable at an additional cost-contact us for details. We are the ONLY Fire Helmet Camera® manufacturer and the ONLY company that offers this type of warranty.